Privacy Policy

Who We Are

Total Dynamic Services operates this website at https://tdsvancouver.com. We are committed to protecting your privacy and handling your personal information responsibly.

If you have any questions about this Privacy Policy or how your information is used, please contact us using the information provided at the end of this page.

 

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • submit a contact form
  • request a quote
  • send us an email
  • call us
  • apply for employment
  • otherwise communicate with us through the website

This information may include your name, email address, phone number, company name, property or project details, and any other information you choose to provide.

We may also collect limited technical information automatically when you visit the website, such as your IP address, browser type, device information, pages visited, and general usage data.

 

How We Use Your Information

We use the information we collect to:

  • respond to inquiries and quote requests
  • communicate with you about services, projects, or employment opportunities
  • provide and improve our website and services
  • maintain website security and prevent misuse
  • understand how visitors use our website
  • support internal recordkeeping and business operations

We only collect information that is reasonably necessary for these purposes.

 

Contact Forms and Inquiries

When you submit a form through our website, we use the information provided to review your request and respond appropriately. Form submissions may be stored securely through our website platform, email provider, or internal systems so we can follow up and maintain a record of communications.

Please avoid submitting sensitive personal, financial, or confidential information through website forms unless specifically requested.

 

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance your browsing experience.

Cookies may be used to:

  • remember site preferences
  • help the website function properly
  • measure traffic and visitor behaviour
  • improve site performance and user experience

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

If we use analytics tools such as Google Analytics or similar services, those tools may collect anonymized or aggregated information about how visitors use the website.

 

Embedded Content

Pages on this website may include embedded content such as videos, maps, images, or social media content. Embedded content from third-party websites may behave as though you visited those websites directly.

These third-party services may collect data about you, use cookies, and monitor your interaction with their content according to their own privacy policies.

 

How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our website or business, such as website hosting providers, form processing tools, analytics providers, spam detection services, email platforms, or IT support services. These providers only receive information needed to perform their services.

We may also disclose information where required by law, to protect our legal rights, or where necessary for safety, fraud prevention, or security purposes.

 

How Long We Keep Information

We retain personal information only for as long as reasonably necessary to:

  • respond to your inquiry
  • provide services
  • maintain business records
  • meet legal, tax, security, or administrative requirements

If you contact us, submit a form, or apply for a role, we may keep that information for a reasonable period in case further follow-up is required.

 

How We Protect Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website or electronic transmission can be guaranteed to be completely secure.

 

Your Rights

Depending on your location and applicable privacy laws, you may have the right to request access to the personal information we hold about you, request corrections, or ask that certain information be deleted, subject to legal and operational requirements.

To make a privacy-related request, please contact us using the details below.

 

Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies before providing any personal information.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations. Any updates will be posted on this page with the revised effective date.

 

Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us.

Email: [email protected]

Phone: 604-210-6629

Address: 5669 199 St, Langley, BC V3A 1H9, Canada

Effective Date: May , 2026